¶ Refunding Transactions
Manager Approval Required
You will require your managers approval to process refunds on a terminal
¶ How to Refund a Whole Order
1: Select the white basket box on the left
2: Select "Current Session"3: Select the Order you want to refund
4: Select Refund on the right side and confirm
5: Select the Tender you want to refund the order in and follow the instructions
6: Transaction has been refunded and you have been returned to the sales screen
¶ How to Refund a Individual Products
1: Select the white basket box on the left
2: Select Refund on the right side
3: The red bar at the bottom of the basket indicates you are in refund mode4: Add all the products to the basket
5: Select the Tender you want to refund the order in and follow the instructions
