¶ Welcome
Your central hub for EPOS and KAPPTURE training guides — step-by-step help for daily operations, management tasks, and troubleshooting.
New to the till? Bar and food unit staff should start with 🍺 Retail (Bars & Food Units) for opening, serving, and closing guides.
Day-to-day guides for front-of-house, stock, kiosks, and venue-specific areas.
- 🍺 Retail (Bars & Food Units) Bar & food unit operators
- 🍽️ Fine Dining Restaurants and hospitality operators
- 📦 Stock Management (K-Stock) Requesting stock / opening & closing counts
- 📱 Boxes Stock Management (K-Stock App) Multi-unit stock management functions
- 🖥️ Kiosks How to operate and manage them
- 🚚 Click and Collect/Deliver Operations using the Click and Collect/Deliver system
- 👨🍳 Kitchen Management Screens Management & functions
- 👑 Royal Clubs Clubs in the REG area
- 🍷 Core Cellars Cellar operations and troubleshooting
Supervisor and end-of-day processes. Speak with your IC for PIN codes and passwords.
Payment terminals, PAX devices, and tablets.
Quick fixes for common till and printer issues.
- 🖥️ Till Regular issues that occur and can easily be resolved
- 🖨️ Printer Changing printer rolls and restarting
¶ Contact On-site Support
Radio Channel 10
State your unit name very clearly when calling for support.
